Awareness and Engagement or Habits and Skills?
29 September @ 9:00 AM - 10:00 AM
We conducted a poll recently which asked “What new, personal safety benefits that arose because of the crisis would you keep after Covid-19”. Against a list of specific habits and actions like maintaining new hygiene practices, keeping social distance and others, the most popular answer was actually “Increased safety awareness”. But is it realistic to expect that we can keep heightened vigilance over the longer term or is complacency bound to set in? Indeed, are we seeing it already?
In a wider safety context, when conducting incident investigations, often the answer to the question “were they trained in and aware of the hazard and the correct procedure?” is “Yes, they were”. So the next obvious question is “then why weren’t they able to avoid the incident if they knew what they should have done?” A need to increase awareness and engagement is often the conclusion to make people more conscious of the hazard in the moment (if it’s not the dreaded “re-train them” conclusion!).
But is this the right answer? Do humans actually work that way? The reality is that autopilot and inattention are inevitable and universal. So, are we fighting a losing battle before we start? Recent understanding from neuroscience research provides crucial insights into how improving automatic habits and skills can counteract this problem much more effectively than just trying to increase conscious risk awareness.
Make sure you register and explore this paradigm shifting approach on September 29th at 9:00 am BST.